At Ocean Sky Logistics, we cultivate a work culture that is transparent, employee-driven and result-oriented.

OPEN POSITIONS

SALES & BUSINESS DEVELOPMENT DEPARTMENT

Air & Sea Freight Forwarding Sales Manager

Department: Sales & Business Development
Experience: Minimum 3–5 Years
Employment: Full-time
Industry: International Freight Forwarding / Logistics
Location: India

About the Role

Ocean Sky Logistics is looking for an experienced, ambitious and result-driven Air & Sea Freight Forwarding Sales Manager to lead business development and generate new customers for our international freight forwarding services.

The ideal candidate should have strong experience in Air Freight and Sea Freight Import & Export sales, customer acquisition, business development and relationship management within the freight forwarding and logistics industry.

The selected candidate will be responsible for developing new business opportunities, managing key customer relationships, achieving sales targets and working closely with the Pricing and Operations teams to deliver competitive and reliable logistics solutions.

Key Responsibilities

  • Generate new business for Air Freight & Sea Freight Import and Export services.
  • Develop and execute effective sales and business development strategies.
  • Identify and approach potential Importers, Exporters, Manufacturers, Traders and Corporate Customers.
  • Generate new sales leads through customer visits, networking, referrals, LinkedIn, email and other business development activities.
  • Build and maintain strong long-term relationships with customers.
  • Meet prospective and existing customers to understand their freight forwarding requirements.
  • Coordinate with the Pricing team to obtain competitive Air and Sea Freight quotations.
  • Prepare, present and follow up on quotations and commercial proposals.
  • Negotiate commercial terms and convert enquiries into profitable business.
  • Achieve assigned monthly, quarterly and annual sales targets.
  • Develop new customer accounts and increase business from existing customers.
  • Identify opportunities for Air Freight, Sea Freight, FCL, LCL, Import and Export services.
  • Maintain regular follow-up with prospects, customers and business opportunities.
  • Monitor market trends, competitor activities and customer requirements.
  • Coordinate closely with Air Freight, Sea Freight, Pricing, Operations and Customer Service teams.
  • Ensure smooth handover of confirmed shipments to the Operations team.
  • Maintain accurate records of leads, customer meetings, quotations and sales activities.
  • Prepare regular sales reports and business development updates for management.

Target Customer Segments

The Sales Manager will be responsible for developing business from:

  • Importers & Exporters
  • Manufacturers /SMEs
  • Traders
  • Corporate Companies
  • Indian Freight Forwarder
  • E-commerce Businesses
  • International Trading Companies
  • Project Cargo Customers
  • Existing and Potential B2B Customers
  • Overseas Freight Forwarders and Logistics Partners

Required Experience & Qualifications

Candidates should have:

  • Minimum 3–5 years of experience in Freight Forwarding Sales or Business Development.
  • Strong experience in Air Freight and Sea Freight Import & Export sales.
  • Proven ability to generate new business independently.
  • Experience in acquiring and managing B2B customers.
  • Good knowledge of international freight forwarding services and processes.
  • Understanding of Air Freight, Sea Freight, FCL, LCL, Import and Export services.
  • Experience in preparing and following up on freight quotations.
  • Strong negotiation and commercial skills.
  • Ability to understand customer requirements and provide suitable logistics solutions.
  • An existing network of importers, exporters or corporate customers will be an advantage.
  • Graduate degree/diploma in a relevant field will be preferred.

Required Skills

Freight Forwarding Sales | Business Development | Air Freight | Sea Freight | Import & Export | Lead Generation | Customer Acquisition | B2B Sales | Negotiation | Relationship Management | Commercial Awareness | Communication

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

New Customers Acquired | Sales Revenue | Gross Profit | New Business Generated | Customer Retention | Quotation Conversion | Sales Target Achievement

What We Are Looking For

We are looking for a professional who is:

Target-Driven | Commercially Strong | Confident | Excellent Communicator | Strong Negotiator | Customer-Focused | Self-Motivated | Result-Oriented

The ideal candidate should have the ability to independently identify opportunities, approach decision-makers and convert freight enquiries into long-term and profitable customer relationships.

Why Join Ocean Sky Logistics?

  • Join a growing 60+ employee international logistics organization.
  • Opportunity to develop business across global Air & Sea Freight markets.
  • Work with Importers, Exporters and international logistics partners.
  • Build and manage your own customer portfolio.
  • Work closely with experienced Pricing and Operations teams.
  • Opportunity to contribute directly to company growth and profitability.
  • Performance-driven career growth and long-term opportunities.

Apply Now

If you have strong experience in Air & Sea Freight Forwarding Sales and Business Development and are passionate about generating new business, we would like to hear from you.

Subject: Application – Air & Sea Freight Forwarding Sales Manager

Join Ocean Sky Logistics and help us grow our global freight forwarding business.

 

Department:
Air & Sea Freight Forwarding Sales Manager
Education:
Higher Secondary, Graduation, Master in Business
Location:
Naraina, Delhi

SEA FREIGHT IMPORT PRICING DEPARTMENT

Sea Import Pricing Executive / Manager

Department: Sea Freight Pricing / Commercial
Experience: Minimum 3–5 Years
Employment: Full-time
Industry: International Freight Forwarding / Logistics
Location: India

About the Role

Ocean Sky Logistics is looking for an experienced and commercially driven Sea Import Pricing Executive / Manager to manage competitive pricing solutions for international Sea Freight Import shipments into India.

The ideal candidate should have strong knowledge of Sea Freight Import Rates, Shipping Lines, NVOCCs, Co-loaders, Overseas Agents, Trade Lanes and International Freight Forwarding Pricing.

The selected candidate will be responsible for obtaining competitive ocean freight rates, preparing profitable quotations, coordinating with overseas agents and vendors, supporting the Sales team and developing cost-effective Sea Import solutions.

Key Responsibilities

  • Manage daily Sea Import Freight Pricing and Quotations.
  • Obtain competitive Sea Freight rates from Shipping Lines, NVOCCs, Co-loaders and Overseas Agents.
  • Negotiate ocean freight rates and commercial terms with vendors and service providers.
  • Prepare competitive and profitable quotations for customers and the Sales team.
  • Handle FCL and LCL Import pricing requirements.
  • Manage spot rates, contract rates and customer-specific pricing.
  • Analyse ocean freight, origin charges, destination charges and other applicable costs.
  • Coordinate with overseas agents for import freight rates and local charges at origin.
  • Monitor changes in Sea Freight market rates, shipping schedules, capacity and routing options.
  • Develop competitive pricing solutions for major international trade lanes into India.
  • Coordinate closely with the Sales team to support new business opportunities.
  • Ensure quotations are commercially competitive while maintaining appropriate profit margins.
  • Compare shipping line and NVOCC options based on rate, transit time, routing and service availability.
  • Build and maintain strong relationships with Shipping Lines, NVOCCs, Co-loaders and Overseas Agents.
  • Maintain updated Sea Import rate sheets and pricing records.
  • Respond quickly to urgent pricing requests and customer enquiries.
  • Coordinate with Sea Import Operations to ensure quoted services and charges are operationally feasible.
  • Support management with market intelligence, rate trends and commercial opportunities.

Required Experience & Qualifications

Candidates should have:

  • Minimum 3–5 years of experience in Sea Import Pricing within an International Freight Forwarding company.
  • Strong knowledge of international Sea Freight Import operations.
  • Experience obtaining and negotiating rates with Shipping Lines, NVOCCs, Co-loaders and Overseas Agents.
  • Good knowledge of FCL and LCL Import pricing.
  • Understanding of major international trade lanes and shipping routes.
  • Knowledge of ocean freight, origin charges, destination charges and applicable surcharges.
  • Experience preparing quotations for import customers and overseas partners.
  • Ability to analyse buying rates, selling rates and shipment profitability.
  • Strong commercial and negotiation skills.
  • Good knowledge of MS Excel and pricing/rate management.
  • Graduate degree/diploma in a relevant field will be preferred.

Required Skills

Sea Freight Pricing | FCL & LCL | Shipping Line Negotiation | NVOCC Coordination | Overseas Agent Management | Rate Procurement | Commercial Analysis | Quotation Management | Profitability Analysis | MS Excel | Communication | Negotiation

What We Are Looking For

We are looking for a professional who is:

Commercially Strong | Fast & Accurate | Strong Negotiator | Market-Aware | Detail-Oriented | Customer-Focused | Result-Oriented

The ideal candidate should be able to source the best possible Sea Import rates and routing options while helping Ocean Sky Logistics provide competitive and profitable import freight solutions.

Why Join Ocean Sky Logistics?

  • Join a growing 60+ employee international logistics organization.
  • Work with Shipping Lines, NVOCCs and global overseas agents.
  • Gain exposure to international Sea Freight markets and major trade lanes.
  • Work closely with Sales and Sea Import Operations teams.
  • Opportunity to contribute directly to business growth and profitability.
  • Professional growth and long-term career opportunities.

Apply Now

If you have strong experience in Sea Import Pricing, Ocean Freight Rate Procurement and International Freight Forwarding, we would like to hear from you.

Subject: Application – Sea Import Pricing Executive / Manager

Join Ocean Sky Logistics and help us deliver competitive Sea Freight Import solutions connecting India with the world.

 

Department:
Sea Import Pricing Executive / Manager
Education:
Graduation, Master in Business
Location:
Naraina, Delhi

Air Export Pricing Manager

Department: Air Freight Pricing / Commercial
Experience: Minimum 3–5 Years
Employment: Full-time
Industry: International Freight Forwarding / Logistics
Location: India

About the Role

Ocean Sky Logistics is looking for an experienced and commercially driven Air Export Pricing Manager to manage and develop competitive Air Freight pricing solutions for international export shipments from India.

The ideal candidate should have strong knowledge of Air Export Freight Rates, Airlines, Routing, Trade Lanes, Carrier Negotiations and International Freight Forwarding Pricing.

The selected candidate will be responsible for obtaining competitive rates, preparing profitable quotations, negotiating with airlines and vendors, supporting the Sales team and developing strong pricing solutions for Air Export business.

Key Responsibilities

  • Manage daily Air Export Freight Pricing and Quotations.
  • Obtain competitive Air Freight rates from airlines, GSA partners, co-loaders and other approved vendors.
  • Negotiate Air Freight rates and commercial terms with airlines and service providers.
  • Prepare competitive and profitable quotations for customers and the Sales team.
  • Handle spot rates, contract rates and customer-specific pricing.
  • Analyse airline rates, surcharges, handling charges and other applicable costs.
  • Monitor changes in Air Freight market rates, airline capacity and available routing options.
  • Develop competitive pricing solutions for major international trade lanes.
  • Coordinate closely with the Sales team to support new business opportunities.
  • Ensure quotations are commercially viable while maintaining appropriate profit margins.
  • Compare airline options based on rate, transit time, routing and service availability.
  • Build and maintain strong relationships with airlines, GSA partners, co-loaders and vendors.
  • Maintain updated Air Freight rate sheets and pricing records.
  • Respond quickly to urgent pricing requests and time-sensitive enquiries.
  • Coordinate with Air Export Operations to ensure quoted services are operationally feasible.
  • Support management with market intelligence, pricing trends and commercial opportunities.

Required Experience & Qualifications

Candidates should have:

  • Minimum 3–5 years of experience in Air Export Pricing within an International Freight Forwarding company.
  • Strong knowledge of international Air Freight Export operations.
  • Experience obtaining and negotiating rates with airlines, GSAs and co-loaders.
  • Good understanding of airline pricing, routing and capacity.
  • Knowledge of chargeable weight and Air Freight rate calculations.
  • Experience preparing quotations for international customers and overseas agents.
  • Strong understanding of major international trade lanes.
  • Knowledge of applicable surcharges and local handling charges.
  • Ability to analyse buying rates, selling rates and profitability.
  • Graduate degree/diploma in a relevant field will be preferred.

Required Skills

Air Freight Pricing | Airline Negotiation | Rate Procurement | Commercial Analysis | Quotation Management | Profitability Analysis | Market Knowledge | MS Excel | Communication | Negotiation

What We Are Looking For

We are looking for a professional who is:

Commercially Strong | Fast & Accurate | Excellent Negotiator | Market-Aware | Detail-Oriented | Result-Focused

The ideal candidate should be able to source the best possible airline rates and routing options while helping Ocean Sky Logistics provide competitive and profitable Air Export solutions.

Why Join Ocean Sky Logistics?

  • Join a growing 60+ employee international logistics organization.
  • Work with major airlines, GSAs and international logistics partners.
  • Gain exposure to global Air Freight markets and trade lanes.
  • Work closely with Sales and Air Export Operations teams.
  • Opportunity to contribute directly to business growth and profitability.
  • Professional growth and long-term career opportunities.

Apply Now

If you have strong experience in Air Export Pricing, Airline Rate Procurement and International Freight Forwarding, we would like to hear from you.

Subject: Application – Air Export Pricing Manager

Join Ocean Sky Logistics and help us build competitive Air Freight solutions connecting India with the world.

 

Department:
Air Export Pricing Manager
Education:
Graduation, Master in Business
Location:
Naraina, Delhi

Department: Customs Clearance / Documentation
Experience: Freshers & Experienced Candidates
Employment: Full-time
Industry: Freight Forwarding / Customs Clearance / Logistics
Location: Delhi, India

About the Role

Ocean Sky Logistics is looking for a responsible and detail-oriented Customs Documentation & EDI Filing professional to support our Import & Export customs clearance activities.

The role will involve EDI filing, customs documentation, shipment coordination and G Card-related customs clearance activities for Air and Sea Import & Export shipments.

We welcome applications from both experienced customs professionals and freshers who are interested in building a career in Customs Clearance and International Logistics.

Key Responsibilities

  • Handle EDI filing for Import & Export shipments.
  • Prepare and verify customs-related documentation before filing.
  • Coordinate with customers, exporters, importers, Customs Brokers, CHA, Customs authorities and internal operations teams.
  • Assist in preparation and filing of Bill of Entry (BE) and Shipping Bill (SB).
  • Check commercial invoices, packing lists, AWB/BL and other supporting documents.
  • Ensure accuracy of shipment and customs data before EDI submission.
  • Follow up on customs queries, examination, assessment and clearance requirements.
  • Coordinate with the concerned team for amendments, queries and document requirements.
  • Maintain proper records of customs filings and shipment documentation.
  • Track the status of customs clearance and provide updates to the operations/customer-service team.
  • Coordinate with airport/port, CFS/ICD and other relevant stakeholders where required.
  • Ensure timely completion of documentation and filing to avoid shipment delays.
  • Assist in resolving documentation discrepancies and customs-related issues.
  • Maintain confidentiality and accuracy of customer and shipment information.

G Card Responsibilities

Candidates with G Card eligibility/experience will be responsible for supporting customs clearance activities within their authorized scope.

Experience with G Card operations, customs documentation, examination coordination and customs clearance procedures will be an advantage.

For Experienced Candidates

Candidates with previous experience in:

  • Customs clearance
  • EDI filing
  • Import & Export documentation
  • CHA/Customs Broker operations
  • Air Cargo Customs
  • Sea Port/CFS/ICD Customs
  • Bill of Entry
  • Shipping Bill
  • Customs examination and assessment
  • G Card-related customs work

will be preferred.

For Freshers

Freshers with an interest in Customs Clearance, Import & Export and International Logistics are encouraged to apply.

Candidates should have:

  • Graduate degree/diploma.
  • Basic computer knowledge.
  • Good communication skills.
  • Good attention to detail.
  • Willingness to learn customs procedures and EDI filing.
  • Ability to work with documents and data accurately.
  • Responsible and disciplined approach to work.

Training will be provided to suitable freshers.

Required Skills

EDI Filing | Customs Documentation | Import & Export | Bill of Entry | Shipping Bill | G Card Knowledge | Data Accuracy | Documentation | Follow-up | Coordination

What We Are Looking For

We are looking for someone who is:

Accurate | Responsible | Process-Oriented | Quick Learner | Detail-Oriented | Customer-Focused

The candidate must understand the importance of accuracy and timely filing in customs clearance, where even a small documentation error can cause shipment delays.

Why Join Ocean Sky Logistics?

  • Join a growing 60+ employee logistics organization.
  • Gain practical exposure to Customs Clearance and Freight Forwarding.
  • Work with Air & Sea Import & Export shipments.
  • Learn customs documentation and EDI processes.
  • Training and career-development opportunities for freshers.
  • Opportunity to grow within the Customs & Logistics department.
  • Work closely with Operations, Documentation and Customer Support teams.

Apply Now

If you have experience in Customs EDI Filing, Import & Export Documentation or G Card-related activities, or you are a fresher looking to build a career in customs clearance, we invite you to apply.

Subject: Application – Customs EDI Filing / G Card

Build your career in Customs Clearance & International Logistics with Ocean Sky Logistics.

 

Department:
CUSTOMS CLEARANCE & DOCUMENTATION DEPARTMENT
Education:
Graduation, Master in Business
Location:
Naraina, Delhi

Department: Sales & Marketing / Business Development
Experience: Minimum 3 years
Employment: Full-time
Industry: Freight Forwarding / Logistics
Location: India

About the Role

Ocean Sky Logistics is looking for an experienced and result-oriented Sales & Business Development professional to expand our customer base and develop new business opportunities in international Air & Sea Freight – Import & Export.

The ideal candidate should have an established understanding of the freight forwarding industry, strong communication skills and the ability to identify, approach and convert potential customers into long-term business relationships.

Key Responsibilities

  • Develop new business for Air & Sea Freight Import & Export.
  • Identify and approach potential customers, importers, exporters, manufacturers, traders and international businesses.
  • Generate qualified sales leads through direct sales, LinkedIn, email, telephone and industry networking.
  • Develop and maintain long-term relationships with customers.
  • Understand customer logistics requirements and coordinate with the Pricing and Operations teams to provide suitable solutions.
  • Prepare and follow up on freight quotations and commercial proposals.
  • Negotiate rates and commercial terms with customers while maintaining company profitability.
  • Achieve monthly and annual sales and revenue targets.
  • Develop new accounts and increase business from existing customers.
  • Follow up regularly on leads, quotations and business opportunities.
  • Maintain accurate records of prospects, customers, quotations and sales activities.
  • Monitor competitor pricing and market trends.
  • Coordinate with Air Freight, Sea Freight, Pricing, Operations and Documentation teams to ensure smooth customer service.
  • Develop business across domestic and international trade lanes.
  • Participate in customer meetings, business networking events and industry activities.
  • Identify opportunities for import, export, air freight, sea freight, FCL, LCL and other logistics services.

Target Customer Segments

The candidate will be expected to develop business from:

  • Importers & Exporters
  • Manufacturers
  • Traders
  • E-commerce companies
  • SMEs and corporate customers
  • International trading companies
  • Project cargo customers
  • Overseas freight forwarders and logistics partners
  • Existing and potential B2B customers

Required Skills & Experience

  • Minimum 3 years of experience in Freight Forwarding / Logistics Sales.
  • Strong knowledge of Air Freight and Sea Freight – Import & Export.
  • Existing customer relationships/network will be an advantage.
  • Proven ability to generate new business independently.
  • Experience in B2B sales and customer acquisition.
  • Strong negotiation and communication skills.
  • Good understanding of international freight forwarding services.
  • Ability to understand freight quotations, pricing and commercial terms.
  • Target-oriented and self-motivated.
  • Strong follow-up and relationship-management skills.
  • Good knowledge of MS Office and CRM tools.
  • LinkedIn and digital lead-generation experience will be an advantage.

Key Performance Indicators

Performance will be evaluated based on:

New Customers Acquired | Sales Revenue | Gross Profit | New Business Leads | Customer Retention | Quotation Conversion | Monthly Target Achievement

What We Are Looking For

We are looking for a hungry, confident and commercially driven sales professional who can independently develop new freight-forwarding business.

You should be comfortable with:

Cold Calling | Customer Visits | LinkedIn Prospecting | Email Marketing | Lead Generation | Negotiation | Follow-ups | Customer Meetings | Business Development

Why Join Ocean Sky Logistics?

  • Join a growing 60+ employee logistics organization.
  • Opportunity to work with international customers and logistics partners.
  • Exposure to global Air & Sea Freight markets.
  • Opportunity to build and manage your own customer portfolio.
  • Performance-driven career growth.
  • Work closely with Pricing and Operations teams.
  • Opportunity to develop international freight-forwarding expertise.

 

Department:
SALES & MARKETING DEPARTMENT
Education:
Graduation, Master in Business
Location:
Delhi, Naraina

Department: Pricing / Commercial
Experience: Minimum 3 years
Employment: Full-time
Industry: Freight Forwarding / Logistics
Location: India

About the Role

We are looking for an experienced and commercially driven Air & Sea Freight Pricing Manager to manage and develop competitive pricing for international import and export shipments.

The ideal candidate should have strong knowledge of air freight and sea freight rates, carrier pricing, shipping lines, airlines, overseas agents, freight forwarding operations and international trade lanes.

You will be responsible for developing competitive quotations while ensuring profitability, service quality and quick response to customer and sales requirements.

Key Responsibilities

  • Manage daily Air & Sea Freight import and export pricing.
  • Obtain and negotiate rates with airlines, shipping lines, NVOCCs, co-loaders and overseas partners.
  • Prepare competitive freight quotations for customers and the sales team.
  • Analyse market rates and monitor changes in freight pricing.
  • Maintain updated airline, shipping line and vendor rate sheets.
  • Develop pricing strategies for key international trade lanes.
  • Coordinate with Sales, Operations and overseas agents for quotation requirements.
  • Ensure quotations are commercially competitive while maintaining company margins.
  • Handle spot rates, contract rates and customer-specific pricing.
  • Analyse buying rates, selling rates and gross profit margins.
  • Support the sales team with pricing solutions for new business opportunities.
  • Identify cost-saving and margin-improvement opportunities.
  • Build and maintain strong relationships with carriers, vendors and overseas logistics partners.
  • Respond quickly to urgent rate requests and time-sensitive business opportunities.
  • Coordinate with operations to ensure quoted services and costs are operationally feasible.

Required Skills & Experience

  • Minimum 3 years of relevant experience in freight forwarding pricing.
  • Practical knowledge of Air Freight and Sea Freight.
  • Experience in both Import and Export pricing will be preferred.
  • Good understanding of international freight markets and trade lanes.
  • Experience negotiating rates with airlines, shipping lines, NVOCCs and vendors.
  • Strong commercial and analytical skills.
  • Good understanding of freight, origin/destination and local charges.
  • Ability to calculate selling rates and profitability accurately.
  • Strong communication and negotiation skills.
  • Ability to work under pressure and meet quotation deadlines.
  • Good command of MS Excel and other office applications.
  • Experience with freight forwarding software/TMS/ERP will be an advantage.

What We Are Looking For

We are looking for someone who is:

Commercially Minded | Fast at Quotation | Strong Negotiator | Market-Aware | Detail-Oriented | Customer-Focused

If you understand the freight market, know how to source competitive rates and can convert pricing opportunities into profitable business, we would like to hear from you.

Why Join Ocean Sky Logistics?

  • Work with a growing 60+ member logistics team.
  • Exposure to international import and export business.
  • Opportunity to work with global airlines, shipping lines and logistics partners.
  • Develop expertise across multiple international trade lanes.
  • Work closely with Sales, Operations and overseas partners.
  • Professional growth opportunities within the freight forwarding industry.
  • Opportunity to contribute directly to business growth and profitability.

 

Department:
Freight Forwarding
Education:
Graduation
Location:
Delhi

Air & Sea Import & Export Documentation & Customer Support Executive

Department: Export & Import Documentation / Customer Support
Experience: Minimum 3 Years – Experienced Candidates Only
Employment: Full-time
Industry: Freight Forwarding / Logistics
Location: India

About the Role

Ocean Sky Logistics is looking for detail-oriented, responsible and customer-focused experienced professionals to join our Air & Sea Import & Export Documentation and Customer Support team.

The ideal candidate should have practical experience in international freight forwarding, shipment documentation, import/export procedures and customer coordination.

The selected candidate will be responsible for coordinating shipment documentation, updating customers, following up with airlines, shipping lines and overseas partners, and ensuring the smooth processing of Air & Sea Import and Export shipments.

Key Responsibilities

  • Handle documentation and coordination for Air & Sea Import & Export shipments.
  • Prepare, verify and maintain shipment-related documents.
  • Coordinate with customers, shippers, consignees, overseas agents, airlines, shipping lines and transporters.
  • Follow up on shipment bookings, cargo pickup, loading and dispatch.
  • Monitor shipment status from origin to destination.
  • Provide regular and timely shipment updates to customers.
  • Coordinate with Customs, CFS, CHA/customs brokers and other service providers where required.
  • Check shipping documents for completeness and accuracy.
  • Coordinate AWB, HBL/MBL, Commercial Invoice, Packing List and other shipment-related documents.
  • Follow up for missing, incomplete or corrected documents.
  • Coordinate with Operations and Pricing teams to resolve shipment-related requirements.
  • Maintain proper records of shipment documentation and customer communication.
  • Handle customer queries professionally and provide timely responses.
  • Escalate shipment delays, discrepancies or operational issues to the concerned department.
  • Ensure customer requirements and shipment instructions are properly communicated to the Operations team.
  • Maintain confidentiality and accuracy of customer and shipment information.

Required Experience & Qualifications

Candidates should have:

  • Minimum 3 years of experience in Freight Forwarding, Shipping, Logistics Documentation or Customer Service.
  • Practical experience in Air Freight and/or Sea Freight Import & Export operations.
  • Good knowledge of international shipment documentation.
  • Experience coordinating with customers, overseas agents, airlines and shipping lines.
  • Knowledge of AWB, HBL, MBL, Commercial Invoice, Packing List and other shipping documents.
  • Understanding of Import & Export shipment procedures.
  • Experience in shipment tracking and customer communication.
  • Ability to handle multiple shipments and follow up efficiently.
  • Graduate degree/diploma in a relevant field will be preferred.

Required Skills

Attention to Detail | Communication | Customer Service | Documentation | Follow-up | MS Excel | Coordination | Time Management | Problem Solving

Who Should Apply?

This position is suitable for experienced freight forwarding and logistics professionals with a strong understanding of Import & Export Documentation and Customer Support.

Candidates with experience in Air Freight, Sea Freight, Import, Export, Shipment Documentation and Customer Coordination will be preferred.

Why Join Ocean Sky Logistics?

  • Join a growing 60+ employee logistics organization.
  • Work on international Air & Sea Freight Import & Export shipments.
  • Coordinate with customers and international logistics partners.
  • Gain exposure to global freight forwarding operations.
  • Work closely with Pricing, Operations and Documentation teams.
  • Opportunity for long-term career growth.
  • Professional and customer-focused working environment.

Apply Now

If you are organized, responsible, customer-focused and have experience in international freight forwarding documentation and customer support, we would like to hear from you.

Subject: Application – Import & Export Documentation & Customer Support Executive

Join Ocean Sky Logistics and become part of our growing global freight-forwarding team.

 

Department:
Air & Sea Freight Operations / Documentation / Customer Support
Education:
Graduation+
Location:
New Delhi, India

Get a Quote